Trust & safety

Buying safely on Trotmark

Buying a horse is a significant decision, particularly when the seller is based in another country. Take the time to verify the horse, the seller and all relevant documents before committing to a purchase.

Stop if you see these red flags

Six steps to a safe purchase

  1. 1

    Keep the first conversation on Trotmark

    Your conversation stays in your Trotmark messages. You can share your phone number once you trust the seller.

  2. 2

    Ask for a recent, unedited video

    Check the date the seller states on the listing. Ask for the horse to be filmed with today’s newspaper or a phrase you choose if in doubt.

  3. 3

    See the horse, or send someone you trust

    A trainer, an agent or a vet. Watch it being caught, tacked up and ridden by its current rider.

  4. 4

    Book an independent pre-purchase exam

    With a vet you choose. Ask the vet to compare the passport, UELN and microchip with the horse.

  5. 5

    Sign a written contract

    Horse identification, price, conditions (e.g. subject to vetting), handover date and who bears the risk until then.

  6. 6

    Confirm the payment details independently

    Before transferring funds, confirm the seller’s identity and bank account details through a trusted channel — never only from payment instructions in a message. Pay only after the contract and the vetting. Trotmark never asks you to pay for a horse through the platform.

What Trotmark does — and does not do

Listings are declared by the seller and labelled as such; we do not inspect horses. Every listing shows whether the seller is a private person or a business. Anyone can report a listing, and reports are reviewed by a person.

If something feels wrong, use Report this listing on the horse page or write to info@trotmark.eu. If you have already paid a fraudster, contact your bank immediately and report it to the police.

More detail: How to buy a sport horse in Europe — the full guide.